Terms of service

TERMS OF SERVICE

Last updated: August 24, 2026

Terms of Service

Welcome to The Ever Botanic.

By accessing our website or purchasing products from us, you agree to these Terms of Service.

Online Store

The Ever Botanic operates an online retail store offering artificial botanicals, decorative plants, floral arrangements, planters, home décor, home fragrance, and related products.

Product Information

We make reasonable efforts to present product descriptions, measurements, images, colors, pricing, and availability accurately.

Due to differences in screens, lighting, production processes, materials, and decorative finishes, minor variations in color, texture, shape, or appearance may occur.

Artificial botanicals may require minor reshaping or adjustment after unpacking.

Third-Party Suppliers & Fulfillment

The Ever Botanic works with third-party suppliers, warehouses, manufacturers, and fulfillment partners.

Products purchased through our website may therefore be stored, packaged, processed, or shipped by third-party fulfillment partners acting on our behalf.

Products may originate from or be shipped through countries different from the customer's country of residence.

Orders containing multiple products may occasionally arrive in separate shipments.

The Ever Botanic remains the customer's point of contact for purchases made directly through our website.

Orders

Submitting an order does not guarantee acceptance.

We reserve the right to cancel or decline an order for legitimate reasons, including:

Suspected fraud
Payment authorization failure
Product unavailability
Pricing or listing errors
Incorrect customer information
Other legitimate operational or legal reasons

If we cancel an order after payment has been collected, the applicable amount will be refunded.

Pricing

Prices displayed on our website may change without notice.

Promotional prices and discounts are available only for the applicable promotional period or while eligible inventory remains available.

Any comparison price displayed on our website is intended to represent the applicable reference price used for that product according to our pricing practices.

Payments

Customers agree to provide accurate and authorized payment information.

Payments may be processed by third-party payment processors made available through our website.

Shipping

Order processing times, estimated delivery periods, tracking information, international shipping, and other delivery conditions are described in our Shipping & Delivery Policy.

Delivery estimates are not guaranteed delivery dates unless explicitly stated otherwise.

Returns & Refunds

Returns, cancellations, damaged products, refunds, and related customer remedies are governed by our Returns & Refunds Policy.

Nothing in these Terms limits rights that cannot legally be excluded or restricted.

Intellectual Property

Unless otherwise stated, branding, written content, graphics, website design elements, and other original materials associated with The Ever Botanic may not be copied, reproduced, distributed, or commercially exploited without authorization.

Prohibited Uses

You may not use our website for fraudulent, unlawful, abusive, malicious, or unauthorized purposes.

You may not attempt to interfere with the security, functionality, integrity, or operation of the website.

Errors & Corrections

Information on our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct genuine errors and update information where necessary.

Limitation of Liability

To the extent permitted by applicable law, The Ever Botanic will not be responsible for indirect or consequential losses resulting from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.